Shipping Policy

Flexible delivery on your preferred date and time

Last Updated: October 2024

Delivery on Your Schedule

At Kaka Halwai, we understand that timing matters. That's why we deliver your order based on your preferred date and time, ensuring your sweets arrive fresh exactly when you need them.

How Our Delivery Works

Choose Your Date

Select your preferred delivery date during checkout. We can deliver on the same day for orders placed before 2:00 PM, or schedule for any future date.

Select Your Time

Choose your preferred delivery time slot. We offer flexible time windows throughout the day to fit your schedule.

Fresh Preparation

Your order is prepared fresh closer to your scheduled delivery time to ensure maximum freshness and quality.

On-Time Delivery

Our delivery partners ensure your order reaches you at your specified date and time, packed securely to maintain freshness.

Delivery Areas

Service Coverage

We currently deliver to all areas across Pune, Maharashtra. Delivery charges may vary based on your location and order value.

Standard Delivery Areas

Free delivery on orders above ₹500 within Pune city limits

Extended Areas

Nominal delivery charges apply for areas outside city limits

Note: Your exact delivery charges will be calculated and displayed at checkout based on your delivery address.

Delivery Time Slots

Choose from our convenient delivery time slots:

Morning Slot

8:00 AM - 12:00 PM

Afternoon Slot

12:00 PM - 4:00 PM

Evening Slot

4:00 PM - 8:00 PM

Night Slot

8:00 PM - 10:00 PM

Special Requests: Need delivery at a specific time outside these slots? Contact us, and we'll do our best to accommodate your request for special occasions.

Same-Day Delivery

Order Today, Receive Today

Need your sweets urgently? We offer same-day delivery for orders placed before 2:00 PM. Your order will be prepared fresh and delivered on the same day.

Cut-off Time: Orders placed after 2:00 PM will be scheduled for next-day delivery unless otherwise arranged.

Advance Orders

Plan Ahead for Special Occasions

Planning a celebration? You can place orders up to 30 days in advance. This is perfect for:

  • Weddings and engagement ceremonies
  • Corporate events and meetings
  • Festival celebrations
  • Birthday parties and anniversaries
  • Bulk orders for special occasions

For bulk orders or special requirements, we recommend placing your order at least 3-5 days in advance to ensure availability.

Order Tracking

Stay informed about your order status:

1

Order Confirmed

You'll receive a confirmation message immediately after placing your order

2

Being Prepared

Your order is being freshly prepared by our expert halwais

3

Out for Delivery

Your order is on its way to your location

4

Delivered

Your order has been successfully delivered. Enjoy!

Delivery Guidelines

Please Note:

  • Please ensure someone is available to receive the order at your chosen delivery time
  • Provide accurate delivery address and contact information
  • Inspect products immediately upon delivery and report any issues within 1 hour
  • Delivery may be delayed due to unforeseen circumstances like weather or traffic
  • For contactless delivery, please mention this in order notes

Packaging

Food-Grade Packaging

All products are packed in food-grade, hygienic packaging materials to maintain freshness and quality.

Secure Sealing

Each package is securely sealed and tamper-proof to ensure your products reach you safely.

Temperature Control

Special care is taken during transit to maintain optimal temperature for perishable items.

Eco-Friendly Options

We use eco-friendly packaging materials wherever possible to minimize environmental impact.

Need Help with Delivery?

Have questions about delivery timing, areas, or need to reschedule your order? We're here to help!

Available Mon-Sun: 8:00 AM - 10:00 PM